Liingo Eyewear FAQs

Liingo Eyewear follows a straightforward pricing structure. Their eyeglasses fall into three price categories: $79, $99, or $129. This price includes single-vision prescription lenses and free shipping. On average, you can expect to pay around $100 if you do not opt for additional lens coatings or extras.

The cost of sunglasses begins at $129 and they come with single-vision prescription and polarized lenses included, without any additional charges.

Liingo occasionally offers sales and discounts. Please refer to their Latest Deals page for the most up-to-date information on promotions.

Liingo does not accept vision insurance directly. However, you can submit your purchase receipt to your insurance plan for potential out-of-network reimbursement.

Additionally, Liingo Eyewear accepts payment with FSA (Flexible Spending Account) or HSA (Health Savings Account) cards, which utilize pre-tax dollars.

Liingo Eyewear allows customers to pay with various major credit cards such as Visa, Mastercard, Amex, Discover, and JCB. Additionally, they accept FSA/HSA debit cards and offer the option to make payments through PayPal.

Yes! You will have to provide a valid credit or debit card in order to receive the free home try-on pairs through mail, but you will not be charged anything unless you fail to return the kit within the 5-day trial period.

Naturally, the shipping for both sending and returning the glasses is completely free. If you are dissatisfied with the appearance or comfort of the glasses, you can easily return them.

You have the opportunity to choose up to 5 frames to test at once. Simply click the “Try at Home for Free” button to add the frames you want to try on to your home try-on cart.

Afterward, proceed to the checkout by providing your credit or debit card details, which will not be charged. Your trial period of 5 days will begin on the day you receive the trial pairs.

Once you have finished, return to Liingo to complete your purchase and ship the trial frames back. Alternatively, if you are not satisfied with any of the glasses, simply pack them back into the box and return the frames. There is a prepaid return label under the original shipping label for free returns. And that’s it!

Regrettably, not all of Liingo’s frames are consistently available for home try-on. Typically, the majority of their most popular frames are accessible, but if they are not, you have the option to virtually try them on using your webcam and see how they will appear on you.

Please bear in mind that Liingo Eyewear provides one of the most reliable money-back guarantees. If a pair that you really like is not available for home try-on, you can still purchase them with the assurance that you can return them for a complete refund or exchange within 60 days of purchase.

To place an order for prescription glasses, you will need two things: a valid glasses prescription (contact lens prescriptions are not applicable) and your pupillary distance (PD) measurement. The PD measurement refers to the distance between your pupils and is measured in millimeters.

If you do not have the PD measurement, Liingo Eyewear provides an online PD tool that can assist you in measuring it using the webcam on your computer or mobile device.

When ordering from Liingo Eyewear, you don’t need to enter your prescription details at checkout, unlike other retailers. Instead, you can complete your purchase and then send a photo of your prescription to Liingo Eyewear through text or email.

It’s important to make sure your prescription is still valid and not expired, otherwise your order cannot be fulfilled. If you don’t have a copy of your prescription, you can have your doctor fax it.

However, an alternative option offered by Liingo Eyewear is their prescription reader app, which uses advanced technology to scan and detect your prescription details from your current glasses. It’s an impressive and futuristic feature!

Liingo Eyewear manufactures their own glasses and lenses for both men and women. Unlike designer brands, their frames are exclusively available on their website, which allows them to offer lower prices.

The frames are available in different materials like plastic, metal, a mixture of both, or titanium, and they come in various designs like cat eye, aviator, round, and square frames.

There is a wide range of color options, and they even provide a filter by face shape to help you find frames that suit you. Many frames can be made as either eyeglasses or sunglasses, and there are different sizes available to accommodate different face shapes.

No, Liingo Eyewear only offers glasses for adults or adult-sized faces at the moment.

Liingo Eyewear keeps it simple with their lens offerings, aligning with their cost structure. They offer the following options:

Optical Lenses

• Polycarbonate (1.59-index): These are the standard premium lenses included with every pair of glasses. They are lighter, thinner, and more impact-resistant than regular 1.50-index lenses. They also provide UV-blocking to protect your eyes.
• 1.67 High-Index lenses (+$49): These lenses are recommended for stronger prescriptions, as they are even thinner and lighter than polycarbonate lenses. They are particularly suitable if your prescription strength is greater than +3.50 or -4.50.

Sunglass Lenses

• Polarized Polycarbonate lenses: These lenses are included in all pairs of sunglasses.

Prescription Types

• Single-vision lenses: These provide correction for a single field of vision (near, far, or reading). They are included in the price of any pair.
• Multi-focal lenses (+$149): These are progressive lenses that offer correction for distance, intermediate, and reading vision.
• Non-prescription lenses: These are plano lenses with no vision correction.
• Frame Only: If you prefer not to have lenses installed or plan to obtain them elsewhere, you can choose to purchase the frame only.

Liingo Eyewear offers several lens coating options, including bluelight-blocking, anti-glare, and anti-reflective coatings:

• DuraSeal: This is an anti-glare and anti-scratch coating that is included in every pair of glasses.
• DuraSeal HD (+$39): This is a premium coating of DuraSeal that provides less smudging, easier cleaning, and even more anti-reflective properties.
• Bluelight + DuraSeal HD (+$59): This option includes a clear bluelight-blocking coating along with anti-reflective and anti-smudging properties.

At the moment, Liingo does not provide photochromic or Transition lenses.

If you’re unsure about which lens options are best for you, you can always reach out to Liingo’s customer service. They will be happy to assist you in determining the most suitable lens options for your needs. Additionally, they can help you find glasses that will fit you well.

Liingo Eyewear provides a couple of options to ensure a good fit. You can use their Find My Fit scanner, which utilizes your device’s webcam to measure your face and determine which frames will suit your features.

Another option is to look for three measurements on your current eyeglasses (typically found inside one side arm). These measurements indicate the width of the lenses, the width of the bridge, and the length of the arms.

After obtaining these measurements, you can input them, and Liingo will search for frames that either match or closely resemble the size of your current glasses.

In case your newly purchased glasses don’t fit correctly, you have the option of visiting any optical store to have them adjusted. Liingo Eyewear is prepared to refund you for any adjustment expenses, as long as you can provide a receipt to validate the cost, with a maximum reimbursement of $25.

If you choose standard (free) shipping, you should anticipate receiving your new glasses in about two weeks. Liingo will take approximately four days to make your glasses and lenses after you place your order before sending them to you.

Yes, if you require your glasses quickly, you can choose to pay for expedited 2-3 day shipping, which costs $12.95.

Liingo Eyewear offers a customer-friendly feature called the “60-Day Delight Guarantee.” This guarantee allows you to return or exchange your glasses for a full refund within 60 days of purchase, no questions asked, if you are not satisfied with them or change your mind.

If you accidentally scratch your lenses or damage your glasses within the first couple of months, Liingo will provide you with a free replacement pair upon contacting their customer service.

If you need more specific details regarding their return policy, you can consult their frequently asked questions page.

No, at present, Liingo Eyewear only offers shipping within the United States.