SmartBuyGlasses FAQs

SmartBuyGlasses, an online optical retailer, has been offering customers a wide selection of designer glasses, sunglasses, contact lenses, and eyewear accessories for several years. They provide incredible discounts on renowned brand names in the industry.

SmartBuyGlasses is a member of the SmartBuyGlasses Optical Group, which is a prominent online retailer of designer eyewear worldwide. The company has a presence in various countries including Germany, Italy, Shanghai, Hong Kong, Australia, America, and Canada.

A variety of designer glasses are available at SmartBuyGlasses, with prices starting from approximately $35 and going up to nearly $2k for the most prestigious brands.

By obtaining glasses straight from the designer manufacturers, they are able to eliminate the extra expenses of intermediaries and offer customers significant savings.

SmartBuyGlasses ensures the authenticity of all their designer products, sourcing them directly from authorized distributors. They provide a 2-year Warranty to cover manufacturing defects, and if customers are not satisfied, they can easily return or exchange the product.

At this moment, they do not take insurance, but once you’ve made a purchase, they will send you a bill. This invoice can be used to seek reimbursement from your health insurance provider. Before making a purchase, it is advisable to confirm with your insurance provider if you qualify for refunds from SmartBuyGlasses.

With a collection of more than 100,000 designs, SmartBuyGlasses offers a wide range of eyewear options from renowned brands such as Alexander McQueen, Versace, Oakley, Ray-Ban, and many others. It is one of the largest online platforms offering luxury designer eyewear.

The “Virtual Try-On” feature offered by SmartBuyGlasses enables customers to try on a wide variety of glasses and styles without the need to go anywhere from their home. Using this feature is simple: you can either upload a photo of yourself or choose one of the model images provided, and then try out over 600 different pairs of glasses.

SmartBuyGlasses sources its frames directly from various designer manufacturers, who produce them in different locations. While most brands manufacture their frames in Europe or China, the company ensures a diverse selection for customers by offering lenses from different brands to accommodate different budgets. From cost-effective house brands to top-notch lenses provided by Essilor, the leading name in prescription lenses worldwide, customers have a wide range of options to choose from.

It is extremely simple to place an order with SmartBuyGlasses. All you need to do is select the designer frame you want or use the Virtual Try-On feature to help you decide, choose the correct prescription lenses, and then click on the order button.

SmartBuyGlasses.com offers a helpful customer support section called the Optical Centre, providing useful guidance on selecting the perfect frames for your face shape, obtaining the right prescription, and more. Additionally, they have an innovative “Virtual Try-On” feature for numerous frame options.

When making a purchase, you have the option to pay with any major credit card or use your PayPal account.

Your eye care specialist or optometrist can provide you with a prescription. Following an eye examination, your optician will give you a duplicate of your prescription for glasses, which you can utilize to buy glasses from SmartBuyGlasses.

Your Pupillary Distance, also known as ‘PD’, is the millimeter measurement of the horizontal distance between the center of your pupils. It is important to ensure that the center of each lens aligns with your pupils’ center. Though you can measure it yourself, it is recommended to have your optician accurately measure it for you.

Yes, they provide a variety of prescription lenses to accommodate all types of vision requirements. These options encompass:

• Distance lenses are designed for individuals who have difficulty seeing objects clearly from a distance. These lenses are typically worn when driving, going to the cinema, playing sports, and engaging in other outdoor activities.
• Individuals who require visual aids for activities that involve examining nearby objects, such as reading, typing, and working at a desk, will find reading lenses beneficial.
• Bifocal lenses are designed to accommodate people with presbyopia by combining two different prescriptions.
• Progressive lenses, also known as multifocal lenses, enable clear vision at various distances by incorporating more than two prescriptions.

SmartBuyGlasses provides a range of top-notch lenses such as the 1.50 CR39 standard plastic, 1.61 mid-index plastic, 1.67 high-index plastic, and 1.74 very high-index plastic. When you make a purchase from SmartBuyGlasses, their lens recommendation system will help you choose the ideal lens based on your prescription.

Yes, all lenses offered by SmartBuyGlasses come with the latest Super Multi-Coating treatment included at no extra cost.

• Anti-scratch coating
• Anti-reflective coating
• UV protection

Absolutely, you can discover choices for progressive lenses in the Premium Lens Quality category on their website.

SmartBuyGlasses.com provides a wide selection of both designer sunglasses and prescription sunglasses. Their team of experts specializing in color-matching ensures that your prescription lenses perfectly match the original color of the sunglasses lens. Additionally, they offer options for polarization and transitions based on the models of sunglasses available.

If you require new glasses right away, you have the option to purchase from SmartBuyGlasses’ “Fast Shipping Designer Sunglasses & Eyeglasses Deals” for next-day delivery, available from Monday to Saturday. Typically, all other orders take about 5-11 working days to arrive, although this timeframe may be shorter for certain prescriptions.

If there is any reason why you are not completely happy with your purchase, SmartBuyGlasses provides a refund policy that lasts for 100 days starting from the day you receive your order. Additionally, they also offer a warranty for 24 months that covers all defects caused by the manufacturers.

If you decide that you want a different style or brand of glasses, you can take advantage of their 100-day exchange policy.

SmartBuyGlasses is always striving to enhance the online shopping journey for its customers. They adhere to a diligent set of principles to guarantee top-notch service at all times. They take great satisfaction in offering renowned brands, exceptional customer support, and dependable shipment details.

Their customer service team is committed to providing top-notch support to shoppers, offering various channels such as live online chat in multiple languages, email, and phone assistance. SmartBuyGlasses has an impressive reputation for delivering exceptional service, as evidenced by numerous positive online reviews from satisfied customers.