Introduction
Since buying my first pair of EyeBuyDirect. I have been approached by numerous individuals inquiring about the online eyewear seller. It appears that many individuals lack knowledge about purchasing eyewear online, particularly prescription glasses. After an incredibly personal encounter with EyeBuyDirect, I believe that creating an EyeBuyDirect FAQs section would greatly assist others.
| Category | Description |
|---|---|
| Average Cost | $40-$50 |
| Rx Sunglasses | Yes |
| Virtual Try-On | Yes |
| Shipping | Free over $119, otherwise $5.95 |
| Payment Methods | Credit/Debit Cards (including FSA), Amazon and PayPal |
| Kids Glasses | Yes |
| Accepts Insurance | No |
| Returns | 14-day exchange/return |
| Warranty | 1-year defect replacement |
General EyeBuyDirect FAQs
Q: What is EyeBuyDirect?
EyeBuyDirect is an esteemed online retailer specializing in eyewear. They offer an extensive range of glasses and lenses, encompassing thousands of different styles, all at affordable prices.
Q: Is it challenging to make a purchase on EyeBuyDirect?
No, placing an order for glasses on EyeBuyDirect is remarkably simple and efficient. You can swiftly select your preferred frames and enter your prescription information without any hassle.
Q: What is the average price of a pair of glasses and lenses from EyeBuyDirect?
The initial cost for a set of glasses, including lenses, begins at only $6! Nevertheless, you can expect to pay approximately $40 to $50 for a typical set of eyeglasses with a single-vision prescription.
EyeBuyDirect caters to various budget requirements by offering a diverse selection of glasses. Nonetheless, they consistently strive to fulfill their mission of providing stylish and high-quality eyewear that is affordable for everyone.
Q: Is it possible for me to test out EyeBuyDirect frames before making a purchase?
Absolutely! EyeBuyDirect offers an excellent virtual try-on feature that enables you to visualize how different glasses will look on you. You can conveniently access this feature through your smartphone, tablet, or computer. It functions by utilizing your device’s webcam or by uploading a picture of yourself.
Q: How does EyeBuyDirect manage to offer eyewear at such affordable prices?
EyeBuyDirect achieves its affordability by conducting all manufacturing processes in-house, eliminating intermediaries and reducing retail expenses. This streamlined approach allows them to directly pass on the cost savings to their customers.
Q: Are there any special promotions or discounts provided by EyeBuyDirect?
Q: What is the process of reading and comprehending my prescription?
EyeBuyDirect provides customers with in-depth online guides and video tutorials to assist them. Please ensure to read your prescription accurately and input it correctly.
To learn how to read your prescription, refer to our guidelines.
Frames and Lenses
Q: What types of frames does EyeBuyDirect offer for sale?
EyeBuyDirect.com offers an extensive selection of frames on their website. They feature various styles and shapes, ranging from classic reading glasses to retro frames and more. No matter your preferred style, you’ll find a perfect frame to complement your look.
In addition to their affordable frames, EyeBuyDirect also offers select Ray-Ban and Oakley glasses and sunglasses that can be customized with your prescription.
Q: Does EyeBuyDirect offer frames that are not for prescription purposes?
Certainly! You can purchase any pair of EyeBuyDirect glasses with non-prescription (or plano) lenses, catering to those seeking fashion frames without a prescription.
Q: Is EyeBuyDirect offering sunglasses or prescription sunglasses for sale?
They offer both non-prescription and prescription sunglasses for sale. Any pair of frames available on their website can be turned into sunglasses by including Color Tint, Photochromic (light-adjusting) Coating, Polarized Coating, or Gradient Tint.
Moreover, EyeBuyDirect provides Transitions⢠lenses that automatically adjust their darkness according to sunlight exposure.
Q: What types of lenses and prescriptions can EyeBuyDirect produce?
EyeBuyDirect offers a variety of lenses, including those for reading, distance, bifocals, and progressives.
The price of any frame includes CR-39 plastic lenses, even if you have a single-vision prescription. If you want, you have the option to pay extra for polycarbonate (1.59-index) or thinner, high-index lenses.
Q: Does EyeBuyDirect provide any types of coatings or treatments on their lenses?
Absolutely! You can customize your lenses with various treatments, including anti-scratch, anti-glare, and UV-protection coatings.
They also offer EBDBlue lenses, which help reduce eye strain caused by prolonged digital device usage.
Q: Does EyeBuyDirect offer eyewear for children?
Yes, EyeBuyDirect offers a fantastic selection of glasses for kids. Their children’s eyewear comes in a range of vibrant and fun colors, designed to withstand the wear and tear of active children.
Q: Does EyeBuyDirect provide any assistance or guidance in selecting suitable frames for my face?
If you’re having difficulty choosing the perfect pair, EyeBuyDirect provides helpful online guides and video tutorials to assist you.
Additionally, you can virtually “try on” their glasses using your webcam on your phone or laptop. This feature allows you to visualize how a specific pair will look on you, helping you make an informed decision.
Payment/Insurance Options
Q: Does EyeBuyDirect acknowledge vision insurance?
No, EyeBuyDirect does not partner with any vision insurance companies as an in-network provider. However, if you have out-of-network reimbursement benefits, you can submit the detailed invoice from your EyeBuyDirect purchase to your insurance provider for potential reimbursement.
Q: Is EyeBuyDirect compatible with FSAs or HSAs?
Yes, both prescription eyeglasses and sunglasses are eligible for reimbursement under FSAs or HSAs.
To facilitate the process, you can use your FSA debit card when making a purchase on EyeBuyDirect. They will provide you with a receipt that you can submit for reimbursement through your FSA or HSA.
Q: Which forms of payment does EyeBuyDirect accept?
In addition to major credit/debit cards (Visa, Mastercard, AMEX, Discover), they accept payment through Amazon Pay and Paypal.
Furthermore, EyeBuyDirect provides an installment payment plan option called Afterpay, where you can split your total purchase into four payments. The first installment is paid at the time of purchase, and the remaining three payments are scheduled every two weeks thereafter.
Shipping/Returns Policy
Q: How long does it take to receive glasses from EyeBuyDirect?
The majority of orders are shipped using standard shipping and typically arrive within a timeframe of 7-14 working days. The specific duration of the delivery process is determined by the intricacies involved in fulfilling your prescription. Additionally, there is a convenient order tracker available for customers to track their new glasses and monitor their progress while in transit.
For customers in a hurry, EyeBuyDirect offers 2-day delivery for select frames with single-vision prescriptions. This express service requires an additional fee of $19 and ensures that you receive your new glasses within 2 business days.
Q: What happens if I am dissatisfied with my order? What are the return and exchange policies of EyeBuyDirect?
In case you are unsatisfied with your glasses, you have the option to either return them within a 14-day period and receive a complete refund, or exchange them once for a different pair of glasses with an equal or lower value.
To initiate a return, please follow these steps:
- Get in touch with the Customer Service department to request a return email authorization.
- Return your glasses in the original packaging or a similar one when shipping them back. Remember to inform their customer service that you have sent the glasses back and give them a confirmation number for the delivery.
- After your return is received, you will either get a refund in 48 hours or be given a replacement.
NOTE: After the 14-day Fit & Style Guarantee period, you will be responsible for the shipping and handling costs.
Q: If I have any questions about my order, who can I contact?
EyeBuyDirect has a dedicated team of customer consultants who are ready to assist you. You can engage in an online chat with them 24/7, call customer service, or send them a message to address any inquiries you may have.
Additionally, if you realize that you have entered your prescription incorrectly, you can notify EyeBuyDirect within one hour of placing your order, and they will make the necessary corrections for you.
Conclusion
And thus, we have reached the conclusion of our EyeBuyDirect FAQs. Our aim was to offer you the responses and knowledge you sought. To delve deeper, kindly refer to our EyeBuyDirect Review, where you may discover further information. We appreciate your readership and trust that you discover the ideal pair of eyeglasses.
