GlassesUSA FAQs

Certainly! GlassesUSA.com has been in operation since 2008 and has successfully sold thousands of glasses online to customers both in the United States and internationally. They are authorized resellers of numerous designer brands, such as Ray-Ban, Oakley, Michael Kors, Coach, and Prada. Additionally, they design their own fashionable eyeglasses in-house.

GlassesUSA.com is currently beta-testing a free home try-on program in select markets within the United States. This program allows you to select up to two pairs of glasses with prescription lenses to try on at home for a duration of up to 14 days. The shipping for both delivery and return is free.

During the trial period, you can try up to two pairs of glasses with single-vision lenses or one pair with bifocal or progressive lenses at no cost before making a purchase. If you are dissatisfied with the glasses you have chosen, make sure to return them before the trial period ends to avoid being charged.

Absolutely! It is understandable to have concerns about authenticity, especially considering the attractive discounts available online and the prevalence of counterfeit products. However, GlassesUSA.com sells genuine Ray-Ban eyewear. To assure customers, the Certified Ray-Ban Store sticker is prominently displayed in the top right corner of their Ray-Ban section.

GlassesUSA.com operates its main optical lab in Atlanta, GA, where they produce and ship glasses for orders within the United States. For international orders, they have labs located in Israel and Thailand.

If you are uncertain about your prescription or have misplaced it, GlassesUSA.com provides a solution. You can utilize their prescription scanner to determine the strength of your current glasses. To use the scanner, you will need a smartphone, a computer, and a standard-size magnetic card (e.g., a credit or debit card).

Please note that the scanner only reads your current prescription from your glasses and does not provide an updated prescription if your vision has changed. Furthermore, it exclusively works with single-vision lenses.

GlassesUSA’s prescription scanner is highly accurate; however, minor variations from your actual prescription may occur, particularly if it involves an axis. For instance, there might be a slight difference of ±0.25 in your cylinder strength or a couple of millimeters discrepancy in your pupillary distance measurement. Nonetheless, these differences are minor and generally do not significantly affect vision correction.

Absolutely! If your prescription indicates the need for prism correction, ensure that you select the corresponding checkbox when filling out the order form with your prescription details. Additionally, you will be required to provide a copy of your doctor’s prescription and pay an additional $30 for prism correction.

No, GlassesUSA does not accept Splitit financing (As of the date of the search July 5, 2023).

Certainly! GlassesUSA.com is an in-network provider for select vision insurance plans, including UnitedHealthcare, Spectera, Lincoln Financial Group, and Medigold. If you have these insurance plans, you can directly use them for your purchases. Additionally, if you have vision insurance from providers such as VSP, EyeMed, or Davis Vision, you can purchase prescription glasses or sunglasses from GlassesUSA.com and submit a claim for out-of-network reimbursement.

Absolutely! GlassesUSA.com offers discounts for students with a UNiDAYS membership. For more information about this offer, please check here. If you’re not a student, don’t worry! GlassesUSA.com has a variety of discounts and promotions available to everyone.

GlassesUSA.com has a 14-day no-questions-asked return policy. If you are unsatisfied with your purchase, you have the option to exchange your glasses for another pair, receive a full refund, or obtain 100% store credit for your purchase. The return shipping is free. To initiate a return, visit their website and enter your order ID and the email address associated with the order.

In addition to the 14-day return/exchange policy, all glasses purchased from GlassesUSA.com come with a 365-day manufacturer’s warranty against defects on the frame or lens. However, please note that this warranty is provided in the form of a 50% store credit only.

Yes, GlassesUSA.com offers free standard shipping for all orders within the United States and Canada, with no minimum order amount required. If you decide to return your glasses within 14 days of receiving them, the return shipping is also free.

For orders with uncomplicated or standard prescriptions, the estimated delivery time for glasses is around two weeks in the United States and Canada. The standard free shipping option typically takes between 7-10 business days for delivery, in addition to a production time of 3 business days for single-vision lenses.

GlassesUSA.com also provides expedited shipping for $9.95, which ensures delivery within 5-7 business days, as well as an express shipping option for $12.95, guaranteeing delivery within 3-5 business days. For more detailed information, please refer to their shipping policy.

Absolutely! GlassesUSA.com offers international shipping to nearly every country in the world. The shipping cost for orders delivered outside the United States (excluding Canada) ranges from $21.95 to $24.95.